🇵🇱PL 🇬🇧EN
Filip Muzolf

FILIP MUZOLF

Director of Software Development | IT Delivery Manager

I am currently open to new career challenges in senior / expert management roles such as #CTO, #ITDirector, #HeadOfIT, #TeamLead, #DeliveryManager, #SeniorProjectManager, #SeniorBusinessAnalyst

For over 15 years I have been combining different leadership roles – from Director of Software Development through Delivery Manager and Project Manager to Business Analyst – managing end-to-end development of systems and teams. I launch products, simplify processes and deliver complex technology projects with measurable business impact.

Phone: +48 669 94 94 14
Email: filip@muzolf.pl
LinkedIn: linkedin.com/in/filip-muzolf-6ba567113

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Skills

Team Leadership Delivery Management Product Ownership Business analysis Project Management Agile Scrum Kanban Prince 2 Budgeting Hiring Process Optimization Compliance Risk & Scoring AML KYC Coaching Development

Stack

BPMN Camunda UML Postman Swagger API Jira Confluence Trello Slack Miro Figma PHP SQL JAVA XML JSON HTML CSS Javascript GitHub GitLab CI/CD

Languages

Polish: Native English: C1 German: A1 Italian: A1

Experience

Wealthon S.A. 2023-07 - now

Director of Software Development | IT Delivery Manager

Company profile: #Fintech #Payments #Banking #Finance #AML

Defining and executing the development strategy for Wealthon S.A.’s key IT systems. As the Director of Software Development, I combine the roles of Delivery Manager, Business Analyst, and Project Manager, taking end-to-end responsibility for the development of products, integrations, and operational processes.

Major Achievements

  • Launched four new financial products, resulting in more than doubling the company’s revenue.
  • Designed and implemented a fully automated onboarding and lending process for limited liability companies — likely the only solution of its kind available in the Polish market.
  • Delivered new key system integrations, including:
    • mObywatel (identity verification)
    • Nethone (behavioural anomaly detection and fraud prevention)
    • Silverflow (payment processor)
    • Phos / Ingenico (terminal and mobile payment processing)
    • Fizen (recurring payments)
  • Implemented mandatory STIR reporting to the National Clearing House (KIR).
  • Optimised the customer onboarding process, reducing acquisition cost and time by 20–30%.
  • Continuous development of scoring and credit-risk assessment modules, utilising behavioural and external data sources.
  • Co-created with BIK the best in our country hybrid scoring module (combining Wealthon Score – recognised by BIK as superior to their standalone score system – and BIK Score SME).

Team Leadership

  • I lead a 20-person team of specialists, including:
    • 7 × Backend Developers,
    • 4 × Frontend Developers,
    • 2 × Java Developers,
    • 4 × QA Engineers,
    • 3 × Product Owners.

Processes and Delivery Management

  • Cross-team facilitation of Scrum ceremonies (planning, daily, retro, review).
  • Full responsibility for backlog management, delivery, and the deployment process to test and production environment.
  • Cross-product prioritisation to accelerate the time-to-market of key features.
  • Execution of the company’s AI transformation process, including system architecture modernization and operational process automation.
Efinity Sp. z o.o., Warsaw, Poland 2019-12 - 2023-07

System and Products Maintenance Team Leader

Company profile: #Insuretech #Insurance #TransactionalSystems

Maintenance and development of core transactional systems and insurance products serving clients across 4 continents, representing approx. 30% of the global insurance market.

Primary Responsibilities and Achievements

  • Collaborated in English with international partners across Europe, Asia, Australia and North America, providing operational support and contributing to the development of globally deployed products.
  • Built and led the system maintenance team responsible for the full lifecycle of transactional systems and insurance products.
  • Ensured SLA and continuity of critical systems, including incident supervision, problem management and coordination of remediation activities.
  • Managed a team of Business Analysts, overseeing analytical work, development processes and testing.
  • Maintained and prioritised backlogs in close cooperation with Product Owners, following SOC standards and industry regulations.
  • Implemented minor development changes and hotfixes (Java, Kotlin, SQL) supporting rapid incident resolution and system optimisation.
PKP TELKOL Sp. z o.o., Warsaw, Poland 2017-02 - 2019-12

Head of IT Department | Project Manager

Company profile: #IT #Telco #PKPgroup

Leading the IT department at Director level and reporting directly to the Management Board in an organisation with over 1,000 employees. Responsible for the development of IT systems, IT resources, and the execution of strategic IT and telecommunications projects with budgets reaching tens of millions of PLN.

Primary Responsibilities and Achievements

  • Managed the IT department, holding full responsibility for its structure, competencies, performance, and professional development.
  • Supervised the development and maintenance of key IT systems, including infrastructure, business applications, and telecommunications systems.
  • Led complex IT and telecom projects — from requirements analysis, through planning and execution, to final acceptance and reporting to the Management Board.
  • Conducted business requirements analysis and developed solutions that optimised the organisation’s operational processes.
  • Delegated tasks, monitored project execution and delivered regular progress reports, including strategic recommendations presented to the Management Board.
App n Down Sp. z o.o., Poznań, Poland 2013-04 - 2017-02

CEO | Web & App Developer | Project Manager

Company profile: #WebDevelopment #CMS #CRM #Ecommerce #MobileApps #SocialMedia #DigitalMarketing

  • Continuation of activities taken over from Ultimate Creatives Sp. z o.o. Sp. k.
  • Partnership with the largest e-commerce platform on the Polish market — shoper.pl
  • Working with clients such as: Porsche, Renault, Dacia, S.Oliver, Maspex, IBB Andersia PONS, AZS, PZT, BNP Paribas, Gehwol
  • Project Management, Project Delivery
  • Development: HTML, CSS, JavaScript, PHP, SQL, iOS, Android
PARP, Poznań, Polska 2011-03 - 2018-06

Expert Unijny | Kontroler IT

Company profile: #SMEs #SMEsSupport #Innovation #EconomicGrowth

  • Powdrożeniowa weryfikacja ponad 150 innowacyjnych projektów IT podkątem merytorycznym (analiza działania systemów, funkcjonalności, względem założeń)
  • Analiza dokumentacji przedwdrożeniowych i powdrożeniowych
  • Udzielanie wiedzy eksperckiej podczas udziału w rozprawach sądowych

Other career sprints (API response)

GET https://api.cv.muzolf.pl/EP/user/career
Params: name=filip    surname=muzolf 
{"status":200,"message":"OK"}
{
    "career_history": [
        {
            "company": "Ultimate Creatives Sp z o.o.",
            "role": "Vice President of the Board, Project Manager, Web & App Developer"
        },
        {
            "company": "IntDesign",
            "role": "Owner, Web Designer"
        },
        {
            "company": "Alma S.A.",
            "role": "Key Account Sales Representative"
        },
        {
            "company": "Talex S.A.",
            "role": "Management representative, Project Manager"
        },
        {
            "company": "Talex S.A.",
            "role": "Project Manager"
        },
        {
            "company": "Talex S.A.",
            "role": "Business Intelligence Specialist in Business analysis department"
        }
    ]
}

Jira Backlog - Project CER

Sprint Certificates)

Feb 2017 - Jun 2023
8 issues

Jira Backlog - Project EDU

Sprint Education

2 issues

Selected references from LinkedIn

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Szymon Nowak• 1
Lead Frontend Developer at Wealthon
6 October 2025, Szymon Nowak reported directly to Filip Muzolf
All LinkedIn members

There is only one way to describe Filip: a one-man orchestra — director, analyst, project manager, architect and, most importantly, a great friend of the development team. A highly technical person, he understands that tasks which seem trivial from a non-technical point of view can take weeks, so he plans work in the organisation very well and anticipates problems where others do not even see them.

Beyond his technical skills, Filip easily builds a natural bond within the team, puts transparency first and always aims to de-escalate conflicts. I strongly recommend Filip to anyone who wants to build strong team relationships and a stable work environment for years.

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Łukasz Witkowski• 1
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8 October 2025, Łukasz Witkowski reported directly to Filip Muzolf
All LinkedIn members

I had the pleasure of working with Filip in a team where he set the direction every day and built an excellent team atmosphere. Everyone knew exactly what they were doing and where we were heading. This was thanks to his approach and his rare ability to connect the world of IT with Business.

He stands out with his ability to bring order to chaos on many levels. I always felt that he prioritised cooperation and problem-solving over simply delegating tasks. I recommend working with Filip to everyone — he raised the quality of everything we did together.

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Marcin Blacharczyk• 1
Lead Backend Developer at Wealthon
4 October 2025, Marcin Blacharczyk reported directly to Filip Muzolf
All LinkedIn members

I had the opportunity to work with Filip both as my manager — Director of Software Development — and as a teammate. It is a unique combination of roles that Filip handles very naturally: on one hand he provides support and direction, and on the other he stays close to the team and its day-to-day challenges.

Filip is an excellent analyst — he can spot scenarios in an instant that others easily miss, and his way of thinking helps to make better decisions and anticipate risks. At the same time, he is very strong in project management, team development and IT strategy, combining technology with a clear business perspective.

His most frequently repeated phrase was "team spirit" — and these were not empty words. Filip genuinely builds an atmosphere of cooperation, mutual support and trust. Thanks to him, the team functioned like a well-coordinated squad and work became a pleasure. He is a leader you not only listen to, but with whom you simply want to keep going.

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Michał Tobiasz• 1
Backend Developer | Laravel
3 October 2025, Michał Tobiasz worked with Filip Muzolf on the same team
All LinkedIn members

I had the opportunity to work with Filip and I can say with full confidence that he is one of the most competent leaders I have met in my career. It is rare to meet someone who so naturally combines strategic thinking, deep technological knowledge and the ability to manage people and processes effectively.

Filip not only manages teams and projects efficiently, but also inspires others to grow and seek the best solutions. He understands both the business and technical perspective, which makes him an invaluable partner in delivering technology initiatives that support the organisation’s growth.

It is also worth highlighting his ability to build a collaborative atmosphere — he combines professionalism with a sense of humour and distance, making work with him both effective and enjoyable.

I wholeheartedly recommend Filip as a leader who brings immense value to any organisation.

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Filip Fonał• 1
Software Engineer | PHP | Laravel
5 October 2025, Filip Fonał reported directly to Filip Muzolf
All LinkedIn members

I had the pleasure of working with Filip, who held the role of Director of Software Development. He perfectly combines a technical understanding of developers’ work with the ability to communicate effectively with business stakeholders. Thanks to this, working with him was not only highly effective but also simply enjoyable.

Filip absorbs new knowledge extremely quickly, accurately analyses problems and proposes concrete solutions. In addition to his daily responsibilities, he also cared about a good team atmosphere and was eager to take part in team-building activities.

I definitely recommend working with Filip to any team!

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Adrian Tilley• 1
Business Analyst (Agile) - Cert CII RITTech MBCS
7 June 2023, Filip Muzolf was a client of Adrian Tilley
All LinkedIn members

I have had the pleasure of working closely with Filip for over three years whilst he worked at Efinity where he held the role of System and Products Maintenance Team Leader.

Throughout his tenure at Efinity, Filip consistently displayed exceptional skills and qualities that make him a highly effective and competent Business Analyst. ability to analyse complex business problems, identify improvement opportunities, and propose innovative solutions has significantly contributed to the success of numerous projects.

One of the standout traits that sets Filip apart is his strong analytical acumen. He possesses a deep understanding of business processes, data analysis techniques, and industry best practices. This enables him to extract valuable insights from large datasets, identify trends, and translate them into actionable recommendations. His attention to detail, coupled with his logical and methodical approach, ensures the accuracy and reliability of his analyses.

Moreover, Filip has exceptional communication and interpersonal skills, allowing them to collaborate effectively with stakeholders at all levels. He excels at facilitating meetings, conducting interviews, and eliciting requirements from both technical and non-technical stakeholders. He possesses a remarkable ability to bridge the gap between business users and technical teams, ensuring that project objectives are clearly understood and implemented successfully.

In addition to his technical expertise and communication skills, Filip is a proactive and results-oriented professional. He Has consistently delivered high-quality work within tight deadlines, showing great resilience and adaptability in managing competing priorities. His commitment to continuous learning and self-improvement is evident in his pursuit of professional development opportunities and his ability to quickly grasp new technologies and tools.

Overall, I have been thoroughly impressed with Filip's performance as a Business Analyst. His combination of technical proficiency, strong analytical capabilities, effective communication skills, and dedication to delivering exceptional results makes them an invaluable asset to any organization.

I wholeheartedly recommend Filip for any Business Analyst position and believe he would make an outstanding addition to any team.

Confluence - Organisational & charity activities

2006-06

Organization of the Tennis Art charity event (supporting children with cancer)

Co-organizer
https://www.tennisart.pl

Assisted in organizing the annual tennis and cultural event Tennis Art, which provides financial support to the Children’s Oncology Department in Poznań. The event combines a tennis tournament with an art auction and live music performances.

2007-08

Organization of a professional tennis tournament

Co-organizer
https://www.astraopen.pl

For nearly 20 years, organization of an international professional tennis tournament in Poznań with the participation of over 60 players from around the world. Responsible for ITF formalities, player hosting, umpire coordination, media relations, tournament IT, advertising management, and the press conference.

2010-01

Organization of fundraisers and support for the dog shelter in Poznań

Co-organizer

Creating and promoting events on social media, organizing donation drives, and purchasing food, blankets, and doghouses for the shelter dogs